Site Announcements

Get the scoop on the latest onsite events from behind the scenes, as posted by the User Support Staff.

Date/Time: Wednesday, March 7, 2012 OLA - EMAIL
The Mail Servers have been temporarily down due to updates.
It is expected to be restored late today or early tomorrow.
If there’s any change in that time, I’ll post here to let everyone know.
In the meantime, you have the option to call 800-900-2828
Or you can contact support through O-Mail – OLASupport
As well as, contact me directly with any questions you may have, O-Mail (Renee)

Thank you,
OLA Staff
Date/Time: Sunday, February 12, 2012 Site Update

Want to take a moment to let all our OLA users, both buyers and sellers, know how much we sympathize and understand the frustration of the issues that have happened this weekend. We fully realize the inconvenience this has created.

The OLA IT staff has been working diligently around the clock to restore things back to their normal condition. This simply takes time and patience on all our parts.

At this time, we ask all our OLA sellers to not edit your auctions in any way. The image issue is not something that can be fixed from the users end.

We thank you for your continued patience and support.


The OLA Staff

Date/Time: Saturday, February 11, 2012 Working On Site

Feb. 10th – 12th 2012

There is currently some late night work being done on the site.
Techs are working quickly as possible to restore things.

Thank you for your patience!

- While the site is now up and running ...
There are still issues, so please continue to be patient, and not make changes to your auctions until they are done working on the site.

Thank you!

-          Still an ongoing issue with pictures in listings and throughout the site.

Programmers are working around the clock to get these things fixed.

Please don’t at this time try and edit or delete any active auction listings.

Thank you and we appreciate your continued support!

OLA Staff

Date/Time: Wednesday, June 8, 2011 New Site Layout - Please Read

For anyone having problems …

We request that you delete all links-favorites-bookmarks… to pages on OLA and then to save them again from the current pages on our new site layout.

Please note that there are a few problems using some browsers and ISP's, we are trying to resolve them as quickly as we can.

We recommend that you update whatever Browser you are using to the latest stable version that is offered by the provider (Not BETA's).

For the best experience with our new site layout we recommend Firefox4.0.1 by Mozilla.

Please feel free to continue giving us your feedback, remember this is your site and we are here to assist you in any way we can.

Remember these suggestions are only if you are having problems with the new site layout.

Thank you,

OLA Staff

Date/Time: Thursday, March 17, 2011 Site and Service Upgrades
Dear Members,    
Due to recent upgrades to our hosting services and data base servers our announced down time was extended a few hours longer than expected.
All auctions will resume accordingly with adjusted ending times. Please note syncing of image servers are still in progress and should be resolved soon. If you are experiencing any other issues contact:
Thank you.
Date/Time: Monday, March 14, 2011 System Maintenance March 16
Site will be down on March 16 at 11:00 pm till 17th 04:00 am.

maybe up sooner..



Dear Customer,

Please be advised the Seattle Westin Building has provided these
additional details regarding the SERVICE IMPACTING Electrical Maintenance.

During Phase 2 the following will occur:

00:15 PT - Power will be shut down to the facility.
00:45 PT - Power will be restored to the facility.
00:46 PT-04:00PT - Scheduled window for testing phase. Testing phase
is expected to last only 90 minutes but may continue to 04:00 PT.
Date/Time: Monday, December 20, 2010 Mail & Phone Servers - Restored

Update: Mail and phone system have been restored.
800-900-2828 -

12-20-10 - 12:12 pm PST

Date/Time: Thursday, January 21, 2010 Improvements to the Invoicing Tool

We have made some improvements to the Invoicing Tool (based off of suggestions from Members). Please test it out. If you have any suggestions send them to

Date/Time: Thursday, January 21, 2010 Sign In from an Auction

Members and Prospective Members can know Sign In or Register from a live auction page, this will allow them to place a bid while they are there at the auction (and not be redirected to another section of the site).

Date/Time: Tuesday, January 19, 2010 Sold item images on front page
We now have rotating images of SOLD ITEMS on the front page.
Date/Time: Tuesday, April 28, 2009 Fixed Registration
Credit Card validation was not working for new signups. Now fixed.
Date/Time: Monday, April 27, 2009 New Home Page
Update home page.
Date/Time: Monday, April 13, 2009 Update to Auction Images
Changed maximum image upload file size to 4 MB per image. Changed maximum allowed image size to 1632 pixels By 1224 pixels per image.
Added Auction images to View Auction page below auction description. On the View Auction page, image maximum size is 800 x 600 with a link to the full size image that opens in a new window.
Changed the small image previews and thumbnails to a 3:2 ratio on various pages.

Date/Time: Wednesday, April 1, 2009 Fixed Broken Link
fixed Broken Link in seller hub Pending Auctions
Date/Time: Wednesday, February 4, 2009 Updated View Item Page
Updated View Item page replaced links with images.
Changed Fixed price to Buy Now button.
Changed Auction description from Ajax Window to html should help with search and indexing.
Added Auction House Icon.
Date/Time: Monday, January 5, 2009 Added Item Sell time to seller hub
Added "Item Sold" time to show the time the item sold in the seller hub -> sold items.
Date/Time: Monday, January 5, 2009 Update date format code
Updated the date format code which should fix the dates that where off.
Date/Time: Friday, November 21, 2008 Important Message For ALL Our Users

On Dec. 1st we will be clearing out old data.

This means we will be removing anything in our system that is 90 days old, or older.

This includes:



Sold Auctions

Unsold Auctions

Saved Auctions

Canceled Auctions

*Templates and Current & Auto listings will not be affected by this process.

* In the future, all data 90 days and older will be archived.

***Please make sure if there’s any information that you need for your personal or business records, you print out, or create a document as soon as possible.***

Thank you.

Date/Time: Friday, November 14, 2008 Rss Feeds Down
Currently we are having problems with the RSS feed database server. We are working on the problem and hope to have the service restored shortly.
Date/Time: Friday, November 14, 2008 RSS Feeds Back
The RSS Feed service has been restored.
Date/Time: Friday, October 31, 2008 Added Category reset function for OLA House
We have added a Remove All Category Button to allow sellers to remove all the  Auction House categories.
Date/Time: Friday, October 31, 2008 Removed Duplicate Category
There was a duplicate category under Collectibles titled China & Porcelain. The duplicate category has been removed and all auctions under the category where moved to the original category. The duplicate ID was 377 and all auctions where moved to 1590.
Date/Time: Friday, October 31, 2008 changed buyer registration
Rolled buyer registration to the original sign up. There were issues with failed validation.
We will be reviewing the sign up procedures and will be re-designing the user registration to make account sign up quick and more Buyer friendly.
Date/Time: Friday, October 31, 2008 Increase Max System Bid
The Bid engine was set to max out at 10,000,000.00 we have made adjustments to the database and increased the max bid price to 199,999,999,999.99. I think that will do for now as long as no one tries to sell Bill Gates on the site.
Date/Time: Thursday, October 30, 2008 Update to ReliAbid
There was an error in the Reliabid billing code that billed the original amount of $15.00 for the service. The issue has been resolved and any customer that were mistakenly billed the original amount of $15.00 have had $10.00 returned to their credit card. This may take up to 72 hours to reflect on your credit card or bank statement.
Date/Time: Saturday, October 25, 2008 Sign On Issues
There were sign on issues due to an image that was not being called from the secure server. The issue has been resolved.
Date/Time: Thursday, October 23, 2008 OLA House updates
We have revamped the OLA house to utilize 4 tiers of categories. You can  now add your categories.
Date/Time: Wednesday, October 22, 2008 Changed Auction End Time
We have changed the auction End Time from selecting the End Date and Time to selecting the number of days to run.
Date/Time: Wednesday, October 22, 2008 Changed Start Auctions
We have made changes to the starting of auctions. All auctions that are set to start immediately will not run the scheduler but will be billed and started at the time the auction has been confirmed. The start auction script looks at the start time and if it is less than the current time plus 15 minutes the auction will start immediately. If the start time is greater than the current time plus 15 minutes then auction will be sent to the scheduler and will be set to start at the scheduled time. You will find scheduled auctions under the auction type menu in scheduled auctions.

This should prevent the issues of auctions not starting when scheduled.

You can continue to schedule auctions to start in the future by setting the start time on the date and time you wish the auction to start. The auction will then run for the number of days you selected ending at the time that was set for start. So if you set a start time of 10-10-08 6:30 PM  and set the auction to run for 7 days. The auction will end at 10-17-08 6:30 PM. Remember all times are Pacific Standard Time.

Date/Time: Wednesday, October 22, 2008 Price change reliabid Service
Reliabid is now $5.00 per month for the Reliabid service.
Date/Time: Monday, October 20, 2008 Fixed Bug In Image Charges
There was a bug in the Image Billing that would bill for extra  Images on auto-re-list that were hosted.
Date/Time: Wednesday, October 15, 2008 Fixed Bug in Auction House
Some users where experiencing problems when they went to create their Auction House. The form would not save the data and would return with blank page.  The Problem has been found and resolved.
Date/Time: Wednesday, October 15, 2008 Cleaning House.
Starting next week on Monday Oct 20  we will be removing all Ended unsold, Canceled and Suspended Auctions from the system that are older than 90 days. If you have auctions in your Canceled Folder that you wish to keep please move them to your  Saved folder before Monday Oct 20 12:00 AM PST
This process will happen during non peak hours to prevent high system load  and will span aproximimitly 3 to 5 days.
Date/Time: Wednesday, October 15, 2008 Added Google feed reader
Added Google feed reader to
Date/Time: Tuesday, October 14, 2008 Added Subtitles to the View Auction Page
Added Subtitles to the View Auction Page.
Date/Time: Monday, October 13, 2008 Updated Meta Tag information for categories.
Updated Meta Tag information for categories.
As part of our SEO efforts we have made changes to the Meta Tag information. Over the next few weeks we will be adding category specific meta tags and a paragraph about the category
using keywords designed to help us with our search engine ranking. This will be an on going effort as we have 3000+ categories to update.
We will also be making changes to the category structures and start adding the 3rd and fourth level categories. We will post the categories that we have updated under the Site Announcements so be sure to check beck here often to learn about the changes made to the categories.
Date/Time: Monday, October 13, 2008 Added Subtitles for the auctions.
Added Subtitles for the auctions. The subtitles will be displayed on the Browse Category and Search category pages.
The purpose of Subtitles is to help match the Meta Tag information provided to Google Search and will give us better page rank
Date/Time: Friday, October 10, 2008 Updated Feeds
Made updates to

Added text description about feeds and provided links to several free applications.
Date/Time: Monday, October 6, 2008 System Batch Start Auctions
System Batch Start Auctions Modified to run every 2 min.
Added Check code for failed launch.
Date/Time: Wednesday, October 1, 2008 RSS Feeds released

RSS Feeds released. We have created RSS feeds for all the categories and for each user.

each user has the following feeds:

  • User Auctions
  • User Feedback
  • User Feedback Comments 

You can view a RSS feed by clicking the RSS  icon.

Please see for more information.

Date/Time: Tuesday, August 19, 2008 Fixed Price Auction Format
We will be integrating our Fixed Priced auction format August 20th starting at 9am
During this integration process, Listing, Viewing, & Bidding will NOT be available on Penny Overs.
This will last anywhere from 6-8 hours.

Thank you.
Date/Time: Tuesday, August 12, 2008 OLA House - Categories
During the week of August 18th - 22cd will be rolling out the new OLA House.
Store owners, with the new category list in place you'll be able to create your own categories.
You are also going to need to remap your categories.
You should only have to do this once.
Date/Time: Tuesday, January 18, 2005 Welcome New Members!
We wish to welcome all members to!

Many thanks for your support and we look forward to seeing your bids and your items up for bid as well!

Have fun on and tell all your friends about us!! Staff
Date/Time: Tuesday, January 18, 2005 Fraud Alert!
Hello Users,

Please be aware that members have found messages similar to the one below in their O-Mail 'boxes'. Please be cautious of this type of buyer and be aware that they could send counterfeit money orders. Staff

---Hello seller,
am interested in purchase of your item and i will be making payment right away,and item is needed urgently,i will be l also be paying you for the item through western union money order (auction online payment).i will like to ask if you would be able to ship as soon as order is approved and confirmed by western union auction payments,this is item is needed urgently due to the fact the demand is high in our store,and so i will like to complete the transaction in a very timely manner way.if you can do this, email me with your name, contact address and your phone number so that we can proceed with payment right away and please mail me the total amount of the item including the shipping cost

Learn More about Safe Transactions

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